Get early signals and insights
into your VIPs
From Insight to Action and Engagement
VIP Intelligence turns player behavior into clear actions, helping your team decide how and when to engage
From Insight to Action and Engagement
VIP Intelligence turns player behavior into clear actions, helping your team decide how and when to engage
Steps to
Identify and Engage
High-Value Players Early
Daily files on players with their assigned segments
Report on AI-powered player segments and their characteristics
Daily files with high-value player probabilities and churn probabilities
Daily bonus recommendations for each player segment
A guide to best practices for responding to player behaviors
Personalized lobbies for VIP players
We handle the integration in as little
as 20 days
Agreement on data transfer and requirements
Setup of the data source
Validation of transferred data accuracy
Preparation of data
AI models training
A/B test design
Test launch
Test results evaluation
Your data is handled with the highest security standards
No sharing of personal data
Your data is used solely for your needs in isolated and secured environment
Robust security protocols in place
For the Newbies Boost, we use aggregated and anonymized data, including:
- General player data: location, currency, and age (no personal data)
- Gaming activity data: frequency, preferences, and session durations
- Bonus activity data: engagement with different types of bonuses and redemption rates
- Payment activity data: deposit frequencies, average amounts, and transaction patterns
A detailed table can be provided upon request.
For the Newbies Boost, we use aggregated and anonymized data, including:
- General player data: location, currency, and age (no personal data)
- Gaming activity data: frequency, preferences, and session durations
- Bonus activity data: engagement with different types of bonuses and redemption rates
- Payment activity data: deposit frequencies, average amounts, and transaction patterns
A detailed table can be provided upon request.
Our AI-powered segmentation goes beyond traditional filters or static parameters. Instead, our AI identifies naturally occurring behavioral patterns specific to your players, allowing for:
- Dynamic adjustments to evolving player behaviors
- Creation of highly targeted retention strategies
- Automatic delivery of actionable insights to your team
Example: On the first day, each player is assigned to a unique AI-identified segment, enabling targeted actions like bonus offers designed specifically for their preferences. These insights also reveal how your product resonates with new players, providing valuable feedback for further enhancements.
The solution detects VIPs early, doubling conversion rates and helping your team focus on high-value players. Your VIP team receives:
- Prioritized lists: high-value player candidates within their first days of activity
- Detailed profiles: assigned segments, behavioral insights, and engagement characteristics
- Tailored recommendations: suggested bonuses and ideal time slots for personalized outreach
The solution delivers daily files with:
- Player Segments: user IDs, their assigned newbies segments, and key behavioral traits
- VIP Probabilities: likelihood of becoming high-value players, with supporting characteristics
- Bonus Recommendations: suggested offers and optimal engagement times for each segment
- Suspicious Activity Alerts: flags for irregular patterns, such as potential bonus abuse or affiliate fraud
How can different teams benefit from this data?
Marketing Team:
- Identify and mitigate affiliate fraud or bonus abuse
- Assess and improve traffic quality from new partners
- Optimize marketing campaigns by analyzing player quality
Retention Team:
- Leverage behavioral insights to enhance the product experience
- Design targeted activation campaigns tailored to player segments
VIP Team:
- Focus on engaging high-value players with personalized offers
- Use detailed insights to prioritize outreach and maximize player lifetime value
Your team sets up a database replica with pre-agreed views accessible to us. We handle all ETL processes, validate data accuracy, and collaborate with your team to train the models.
Results typically show within 2–3 months, as
- AI models adapt to your platform’s unique data
- Strategies align through collaboration with your team
- Player engagement, retention, and revenue steadily improve
High-Value Players Detection
Newbies and Active Players Behavioral Profiling
Early Churn detection for VIPs
Lobby Personalization and Next Best Offer for VIPs
Explore More of Our AI-Powered Solutions
Need a custom solution?
Book a demo with us
